What We Do

We grow customer confidence.

We purposely created our solutions offering to help you grow customer confidence through better communication. We connect your company to its customers and your employees and teams to one another.

Through our catered solutions, which include customer experience, operational workflows, unified communications and enablement solutions, your technology becomes a valuable asset to your business.

Customer experience

Customer Experience

From complex on-premises call centres to the latest cloud contact centres, we offer solutions across a wide range of vendors, giving clients total flexibility and all the tools and add-ons you need. We can offer support for single or specialist solutions, or a fully managed environment – and guide you through the transition to a new technology platform.

Operational Workflows

Operational Workflows

Streamline your work for maximum productivity by centralising all your work, processes, tools and files into one universal Work Operating System. Connect teams, bridge silos and maintain one source of truth across your organisation. Bring teams together to drive business impact. Collaborate effectively organisation-wide to get a clear picture of all your work. Stay in the loop with easy-to-use automations and real-time notifications.

Unified communications

Unified Communications

Forget the quick fix. It’s time to improve the performance and resilience of your unified communications solutions, with our support. With years of experience in the area, we can help you extend your video calling capability across the whole business, integrate UC tools with other business-critical applications like Microsoft Teams all from a single screen.

Enablement Solutions

illation’s platforms enable companies of all sizes to overcome data silos by creating powerful application, data and API integrations on-premises and in the cloud from a single interface.

Being a cloud-first company, illation can leverage the latest technologies to experiment and innovate more quickly. We are continually accelerating our pace of innovation to invent entirely new technologies you can use to transform your business.

Today’s enterprise needs all of its systems and technologies to work as a well-oiled machine. This includes the processes built around your applications and systems as well as the people managing those processes. With digital transformation, companies are changing how they do business. illation has created and connected strategic applications and business initiatives that have enabled our customers to transform their customer experience at scale.

Learn how to grow your customer confidence

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