Our Method
As a company, we strive to deliver better, simpler, more cost-effective solutions for our clients. The way in which we accomplish this is through three core capabilities:
- We have expertise in a variety of technologies
- Our Business Enablement Services team distinguishes us from our competitors. We consult with your business to ensure your digital transformation strategy aligns with your desired business outcomes
- Outstanding customer support for managed services
Business Enablement Services
Our Business Enablement Services team distinguishes us from our competitors. We consult with your business to ensure your digital transformation strategy aligns with your desired business outcomes. From implementation to optimisation, the BES team assists in ensuring your digital strategy is laser-focused in improving the overall ease of your company operations and improving the quality of service you offer your customers.
Consultative in approach, we believe technology is only an enabler, as the actual value in technology is unlocked how the technology is applied within the organisation
Technical Enablement Services
We have implemented and supported technologies from dozens of different vendors, from the largest names in the business to highly specialised applications. In addition to being independent, we are able to draw on our insight to recommend the right solution to our customers’ needs.
Our technical support team includes top talent across multiple disciplines, including voice, networking, contact centre deployment and special applications.
Project Management
As all projects are different in nature and requirements change, we offer a hybrid project management methodology that incorporates traditional methods with agile methods. This makes our methodology structured, yet adaptable to our clients’ needs.
By applying these principles, illation can deliver quality projects that are within scope, on time and within budget.
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