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‘Tis the season! Time for family, friends, celebration and leisure. However, while most people are unwinding and slowing down for the year, consumer industries like

illation has been involved in some exciting niche projects recently. In so doing, we’re aiming to bring new products to the market that will increase

Contact centres lie at the heart of business-to-customer communications. In any contact centre setting, multiple agents attend to customer enquiries, ensuring effective dialog between brands